XCFD Review & Information

XCFD


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Overall: 3.42
 

Established less than a year ago on August 2013, XCFD is a CFD and forex broker that is based in New Zealand. Regulated by the Financial Services Complaints (FSC) under the registration number, this broker is well known among the online trading community for its ultra tight spreads that it charge traders. In addition, XCFD also made it easy for anyone who wants to start trading to open a trading account with them. With just a $100 initial deposit, traders not only get to open a live trading account but also get to receive a 50% welcome bonus.

Trading Account Type

Since one of their platform highlights is the ability to trade multiple products with one platform, XCFD makes no attempts to provide different types of trading accounts. Traders can just open a live trading account with a simple deposit of $100 and also claim a welcome bonus of 50%. Currently, on promotion is a $30 no deposit offer for those who open a trading now.

Commission & Spreads

As mentioned earlier, XCFD have one of the lowest spreads around. Typically, traders only pay 0.1 to 0.4 pips on major currency pairs.

Customer Support

With EXANTE powering their trading platform, XCFD’s 24/7 customer service is beyond reproach. Their support can be said to be fanatical.  Traders can choose between email or telephone support and with an average response time of 3 minutes, help is a mere heartbeat away.

Reliability

Being based in New Zealand mean XCFD have to abide by the stringent requirements normally expected from a business operating in a first world economy. In particular, XCFD is very strict about meeting the guidelines imposed by the Joint Money Laundering Steering Group of New Zealand. As such, traders must provide proof of identity and transfer funds from internationally accepted methods such as bank wire or credit cards.  As for the protection of data and personal information, XCFD is secured by systems such as QUALYS SECURE and digicert.


XCFD Reviews by Customers

XCFD review by Buddy

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Overall: 3.00
 

I tried to open an account with them. First of all I could not receive any SMS with a code. I started a live chat. The operator was very nice but lacking a basic knowledge of trading. She was generating codes which also did not work. I start to feel that she does not know what she is talking about. I asked her what is the average spread on Eur/Usd, if it is around 0.2 pip or 2 pips. She said it is 2 pips. Than I told her that based on difference between bid and ask it is more like 0.1-0.5 pip. She was confused, however polite. I am still not registered and have not received and letter clarifying the situation.

XCFD review by Blanca

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Overall: 3.75
 

tried to withdraw money two times, never reached my account. Easier and fastest way to access platform, and easy way to loose money

XCFD review by Patty

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Overall: 3.50
 

I have open an account with XCFD with the min amount of 100 and had good profit in just 3 days, post that i want to withdraw my profit however i could not do due to some issue with there system. i log a case with them and want to withdraw my profit however they are not at all responding me from last 20 days i am just chasing them again and again. i could not find any phone number or any other way to communicate with them.

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